If your item is unsuitable, returns are accepted within 30 days of receipt. Orders received after this timeframe will be returned to sender. Please ensure that the original order packing slip is enclosed with your return and the reason for return is stated on the packing slip.
Items must be returned in an unwashed, unworn and perfect condition. All items are checked by our team. We aim to issue refunds within 3 working days of receiving the return to your original payment method. Once processed, your refund should then appear on your bank statement within 3 working days and PayPal statements immediately.
Please return your item to the following address, NOT the address stated on either the postage label affixed to or the packing slip enclosed within your original order (BURNSIDE DISTRIBUTION). Returns sent to an incorrect address will be charged a £3 processing fee.
Need a different size? No problem bae. Get in touch at firstname.lastname@example.org with your name, order number and desired exchange. Our Customer Service Team will be happy to help.
Return postage cost is NOT covered by SheSins.